Technical Support

Technical Support

Keep your gearbox running. Inspections can help identify issues before they cause any failures. They are also an ideal way to reduce repair costs and to extend product life and performance.
Start now to be best prepared for the future.

If it comes down to troubleshooting, failure analysis, gearbox inspection or others technical issues our service engineers and service technicians are happy to support you.

NGC's technical support services at a glance

GEARBOX ANALYSIS

  • Disassembly of gearboxes and root cause analysis
  • Re-engineering of gearings for multi-brand gearboxes
  • Reporting

UP-TOWER REPAIR

  • HSS bearing and shaft replacement
  • IMS bearing and shaft replacement (specific gearboxes)

DRIVETRAIN ASSESSMENT

  • Borescope inspection
  • Condition monitoring (offline)
  • Independent oil analysis (certified laboratories)
  • Visual inspection/pre-inspection by camera and measurement tools
  • Statement on gearbox condition

COMPLEMENTARY SERVICES

  • Gearbox exchange pool
  • Spare part kits perfectly matched to you NGC gearbox

 

Contact

Phone
+49 203 509 600 0

Email