Services with no limitations
We are committed to providing the most comprehensive service & support possible to make you happy, maximize the value of your products and extend their life cycle. Our commitment to excellence goes well beyond our physical gearboxes. At NGC you are never left alone with your concerns. Send us your request or tell us your problem and we will take care of it!
Together with you we go through your specifications. Considering all requirements, we then create a detailed and comprehensive offer for you. If there is an alternative solution, we will inform you when indicated.
At all stages you will have full transparency about the order by a detailed documentation. This applies also for our technical documentation. Delivery times are of course kept as short as possible. Apart from that we are also there for you when it comes down to maintenance and repair services.
Worldwide on site for you with these services
NGC provides comprehensive service packages for complete product life cycles including:
- Project engineering
- Installation & implementation
- Service engineering/Technical support
- Checks, maintenance/predictive maintenance and repair
- On-site service
- Spare parts supply
- Technical training
We offer all of the above services separately or as a bundle.
NGC's global service network based in China, the United States, Germany, and Singapore ensures timely support.
+49 203 509 600 0
Get in touch with us by one of our main offices as depicted in the world map. NGC Headquarters as well as all Regional Headquarters take care about your inquiry. They recommend the NGC office in each country which is most close to you.
NGC Group (HQ)
Fort Worth, USA
NGC Asia Pacific